by Ger | Jun 28, 2026 | Auto Repair Shops, Reputation Management
Getting a negative review feels like a punch to the gut. But for auto repair shops, a negative review handled well can actually build more trust than a dozen 5-star reviews. Here’s how to respond the right way. Why Your Response to Negative Reviews Matters More...
by Ger | Jun 28, 2026 | Auto Repair Shops, Reputation Management
When someone types “auto repair near me” into Google, they’re not just searching—they’re ready to make a decision. Google reviews are often the first thing they see, and that star rating can be the difference between a click and a scroll-past....
by Ger | Jun 28, 2026 | Auto Repair Shops, Reputation Management
Every auto repair shop competes for the same customers—but the shops winning today aren’t necessarily the best mechanics. They’re the ones with the best reputations. Online reviews, star ratings, and how you respond to feedback now shape buying decisions...
