Frequently Asked Questions

Reputation management is the practice of influencing how people perceive a brand or individual online. It involves monitoring, addressing, and mitigating negative content while promoting positive information to improve overall online presence.

RepHaven offers affordable reputation management starting at just $299. Our pricing is transparent with no hidden fees, making professional ORM services accessible to individuals and small businesses.

Most clients see initial improvements within 30-60 days. However, significant results typically appear within 3-6 months, depending on the severity of the negative content and competition in your industry.

While we cannot directly remove legitimate reviews, we can help suppress negative content by pushing it down in search results and encouraging positive reviews to outweigh the negative ones.

Content suppression is a technique that pushes negative search results down by creating and optimizing positive content. The negative content remains online but becomes less visible as it drops in search rankings.

While we cannot guarantee specific outcomes due to the complexity of search algorithms, we have helped many clients achieve significant improvements in their online reputation through our proven strategies and dedicated approach.

We address various types of negative content including bad reviews, negative news articles, unfavorable blog posts, social media complaints, mugshots, court records, and defamatory content.

Yes, reputation management is completely legal. Our methods focus on promoting positive content and optimizing existing information. We never use illegal tactics like hacking or content removal through unauthorized means.

Absolutely! We work with both individuals and businesses. Whether you’re a professional, job seeker, or someone dealing with personal reputation issues, our services can help improve your online presence.

We serve all industries including healthcare, legal, real estate, hospitality, retail, technology, finance, and professional services. Our strategies are tailored to each industry’s unique challenges.

We create various types of positive content including optimized web pages, press releases, blog posts, social media profiles, business listings, and authoritative articles that highlight your strengths and achievements.

ORM stands for Online Reputation Management. It’s the comprehensive approach to monitoring, improving, and maintaining how a person or business is perceived across the internet.

While complete removal isn’t always possible, we can effectively suppress mugshot images by creating strong positive content that outranks them in search results, making them much less visible.

You can monitor your reputation by setting up Google Alerts for your name or brand, regularly checking review sites, monitoring social media mentions, and using reputation monitoring tools.

SEO focuses on ranking websites higher in search results, while ORM specifically targets how individuals or brands are perceived online. ORM uses SEO techniques but with a focus on reputation-related content.

Yes, we help build and strengthen personal brands by creating professional profiles, highlighting achievements, establishing thought leadership content, and ensuring consistent positive messaging across platforms.

Our crisis management approach includes rapid response strategies, negative content suppression, positive narrative creation, media outreach, and ongoing monitoring to mitigate reputation damage quickly.

Review management involves monitoring online reviews across platforms, responding professionally to feedback, encouraging satisfied customers to leave reviews, and addressing negative reviews constructively.

Court records are public information and cannot be removed. However, we can suppress them by creating positive content that ranks higher, pushing court records to later pages of search results.

Respond promptly, professionally, and empathetically. Acknowledge the issue, apologize when appropriate, offer solutions, and take detailed conversations offline when necessary. Never argue or get defensive.

Brand monitoring is the process of tracking mentions of your brand, products, or key personnel across the internet including news sites, blogs, forums, social media, and review platforms.

Improve search results by creating optimized content, building authoritative backlinks, maintaining active social profiles, encouraging positive reviews, and regularly publishing fresh, relevant content.

Local reputation management focuses on improving how a business is perceived in specific geographic areas, emphasizing local SEO, Google Business Profile optimization, and local review management.

Yes, we help manage your presence on major review platforms including Google Business Profile, Yelp, industry-specific sites, and social media reviews. We focus on building positive review profiles across all relevant platforms.

Sentiment analysis uses AI and natural language processing to determine whether online mentions are positive, negative, or neutral, helping businesses understand public perception at scale.

We document evidence of fake reviews and report them to platform administrators for removal. We also work to overwhelm fake negative reviews with genuine positive feedback from real customers.

Reputation repair is the process of rebuilding a damaged online reputation through content suppression, positive content creation, review management, and strategic brand positioning.

Yes, we help businesses optimize their Yelp presence, respond to reviews professionally, encourage positive reviews from satisfied customers, and address issues that lead to negative feedback.

Online defamation is the publication of false statements that harm someone’s reputation. While we can’t provide legal advice, we can help mitigate the impact through content suppression and positive narrative building.

Protect your reputation by regularly monitoring mentions, maintaining professional social profiles, addressing issues quickly, encouraging positive reviews, and being proactive about your online presence.

Reputation scoring uses algorithms to quantify online reputation based on factors like review ratings, search result sentiment, brand mention volume, and content quality across various platforms.

Yes, we specialize in healthcare reputation management, helping doctors manage patient reviews, HealthGrades profiles, and medical practice visibility while maintaining HIPAA compliance.

Social media reputation management involves monitoring social platforms, engaging with audiences, addressing complaints, promoting positive content, and maintaining consistent brand messaging across channels.

Success is measured through improved search rankings, increased positive review ratios, reduced visibility of negative content, higher star ratings, improved sentiment scores, and enhanced brand perception metrics.

Crisis communication is the strategic approach to communicating during reputation-threatening events, including rapid response protocols, stakeholder messaging, media management, and narrative control.

Yes, we optimize LinkedIn profiles for professionals and businesses, create thought leadership content, manage recommendations, and ensure professional branding aligns with career or business goals.

Competitor reputation analysis examines how competitors are perceived online, identifying their strengths and weaknesses to inform your own reputation strategy and competitive positioning.

While we can’t guarantee removal from all data broker sites, we can help minimize your digital footprint and push down unwanted personal information through content suppression strategies.

Employer branding is how your company is perceived as a workplace. It affects recruitment, retention, and overall company reputation, managed through employee reviews, culture content, and workplace messaging.

Yes, strong online reputation is crucial for fundraising. Investors research companies online, and positive reputation management can improve credibility, trust, and funding success rates.

Content removal involves legally removing false, defamatory, or copyright-infringing content from websites and search results through platform policies, legal requests, or negotiation with publishers.

We implement rapid response strategies including SEO suppression, positive content amplification, social media management, and potentially legal action when content is defamatory or false.

Reputation insurance is coverage that helps businesses recover from reputation damage by providing funds for crisis management, PR support, and recovery campaigns after damaging events.

Yes, we help Amazon sellers manage their reputation by addressing negative feedback, optimizing product listings, encouraging positive reviews through follow-up campaigns, and maintaining seller account health.

Executive reputation management focuses on protecting and enhancing the personal brands of C-suite leaders, ensuring their online presence supports company goals and personal career objectives.

We respond to reputation attacks with rapid suppression strategies, positive content creation, legal consultation when appropriate, and long-term monitoring to prevent future issues.

Proactive reputation management involves building a strong positive presence before issues arise, including content creation, review generation, and brand positioning to create reputation resilience.

Yes, we help real estate professionals manage their online presence, optimize Zillow and Realtor.com profiles, handle client reviews, and build authority in their local markets.

Review generation is the ethical process of encouraging satisfied customers to leave reviews through follow-up emails, SMS campaigns, and in-person requests, improving overall review volume and ratings.

Getting started is easy! Contact us for a free consultation. We’ll analyze your current online reputation, discuss your goals, and create a customized strategy starting at just $299.